Lancet review of “What Patients Say; What Doctors Hear”
“For all the sophisticated diagnostic tools of modern medicine, the conversation between doctor and patient remains the primary diagnostic tool.†This idea lies at the heart of Danielle Ofri’s new book What Patients Say, What Doctors Hear, in which she acknowledges, dissects, experiments with, and analyses the complexities and miscues of the patient–doctor exchange. More
WNYC Interview at New York Public Library
A conversation between Danielle Ofri and Mary Harris, host of WNYC’s Only Human podcast. In NYPL’s beautiful 53rd Street library, Danielle and Mary discuss how doctors and patients communicate (or don’t!) More
McGill News review of “What Patients Say,What Doctors Hear”
Many physicians struggle to treat their patients while adhering to their very tight schedules. What happens when there’s a huge disconnect in this very intimate relationship? More
Review by Terri Schlichenmeyer
This is the book you want to read in the waiting room at your next doctor’s appointment. It’s the one you’ll want to take to the next medical conference. In both cases, it could make a difference: With “What Patients Say, What Doctors Hear,” it’s your listening skills you’ll be examining. More
C-Span Book TV
The book launch for “What Patients Say, What Doctors Hear” was broadcast on C-Span’s Book TV. Watch Danielle’s discussion and reading from NYC’s legendary Strand Bookstore. More
Town & Village review of “What Patients Say, What Doctors Hear”
“My argument is that the doctor-patient conversation is the most important diagnostic tool. What the patient’s telling you is the most important data, more than the MRI, the blood tests, the X-rays.â€
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Interview on WBYU Radio
Danielle is interviewed by Julie Rose for WBYU Radio about the challenges of being “heard” when you go to the doctor. Whose “fault” is it? How can it be improved? More
UK Spectator: How to improve bedside manners
Some will always see the doctor-patient exchange as a fluffy appendage to ‘real medicine’. But if Ofri’s book succeeds in easing the passage from ‘presenting complaint’ into open conversation, informative for and complementary to further technical interventions, that would be very good news for both the doctor and the patient. More
St. Louis Post-Dispatch on “What Patients Say, What Doctors Hear”
“What Patients Say, What Doctors Hear†is not so much a how-to guide, but a convincing argument for why good communication is at the heart of good medical care. More
Danielle Ofri at the Strand
See Danielle speak at New York City’s legendary Strand Bookstore More
Library Journal Review of “What Patients Say, What Doctors Hear.”
“Ofri’s honest, open comments about her own failures and successes will educate physicians and patients. VERDICT:
Anyone interested in health care will learn a great deal reading this book.”
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Interview by Leonard Lopate WNYC
Danielle is interviewed by WNYC’s famed radio host Leonard Lopate. You can listen right here as they discuss “What Patients Say, What Doctors Hear.” More
Is Your Doctor Listening?
Doctor-patient communication is a two-way highway of information, with each person endeavoring to convey information to the other. But there can be numerous roadblocks and detours, as anyone who has been party to our medical system can attest. More
The Day I Zipped My Lips and Let My Patients Talk
“We have two ears and one mouth so we can listen twice as much as we speak,†said Epictetus. It’s clear that the Greek philosopher wasn’t a physician in 21st century America. How long, I’ve sometimes wondered, would my patients actually talk if I didn’t say anything at all? More
Tulsa Public Radio
Listen to Danielle interviewed on Tulsa Public Radio about doctor-patient communication. More
