This is the book you want to read in the waiting room at your next doctor’s appointment. It’s the one you’ll want to take to the next medical conference. In both cases, it could make a difference: With “What Patients Say, What Doctors Hear,” it’s your listening skills you’ll be examining. More
The book launch for “What Patients Say, What Doctors Hear” was broadcast on C-Span’s Book TV. Watch Danielle’s discussion and reading from NYC’s legendary Strand Bookstore. More
The Bellevue Auxiliary is a century-old humanitarian organization that provides “whatever it takes” to improve the experience of patients. From childcare services to research funds to transportation to smoking cessation programs to outdoor garden to the World Trade Center clinic, the Bellevue Auxiliary has been there to help. Danielle Ofri will be speaking at the … More
When patients get lost to follow-up—for whatever reason—their health status plummets. Often times the damage wrought by gaps in care and inconsistent access is permanent. When was the last time that a president of the United States deliberately put so many Americans in harm’s way? More
“My argument is that the doctor-patient conversation is the most important diagnostic tool. What the patient’s telling you is the most important data, more than the MRI, the blood tests, the X-rays.â€
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Danielle is interviewed by Julie Rose for WBYU Radio about the challenges of being “heard” when you go to the doctor. Whose “fault” is it? How can it be improved? More
Some will always see the doctor-patient exchange as a fluffy appendage to ‘real medicine’. But if Ofri’s book succeeds in easing the passage from ‘presenting complaint’ into open conversation, informative for and complementary to further technical interventions, that would be very good news for both the doctor and the patient. More
Michael Seng interviews Danielle about how to stay centered in a chaotic world, how to stay open to serendipity, and how to open up and care deeply for others without losing yourself. More
“What Patients Say, What Doctors Hear†is not so much a how-to guide, but a convincing argument for why good communication is at the heart of good medical care. More
See Danielle speak at New York City’s legendary Strand Bookstore More
“Ofri’s honest, open comments about her own failures and successes will educate physicians and patients. VERDICT:
Anyone interested in health care will learn a great deal reading this book.”
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Danielle is interviewed by WNYC’s famed radio host Leonard Lopate. You can listen right here as they discuss “What Patients Say, What Doctors Hear.” More
Doctor-patient communication is a two-way highway of information, with each person endeavoring to convey information to the other. But there can be numerous roadblocks and detours, as anyone who has been party to our medical system can attest. More
“We have two ears and one mouth so we can listen twice as much as we speak,” said Epictetus. It’s clear that the Greek philosopher wasn’t a physician in 21st century America. How long, I’ve sometimes wondered, would my patients actually talk if I didn’t say anything at all? More
Listen to Danielle interviewed on Tulsa Public Radio about doctor-patient communication. More