quality measures

"Quality" Medical Care

We all want “quality” medical care. But how should quality actually be measured? Quality is one of those words that used to mean something. Nowadays in hospital hallways, quality is a charged word that is more corporate-speak than actual English.

Can We Measure a “Good Doctor?”

What do quality measures actually measure? Can they tell us who is a good doctor, or what makes a good doctor? “Quality measures” offer patients a seductively scientific metric of doctors’ performance — but can easily lead them astray. More

Books by Danielle Ofri