Despite enormous advances in healthcare, patients and caregivers alike are dissatisfied with their experience. So much of medicine has been boiled down to rote algorithms and assembly-line care. Seeking inspiration from the gripping narratives of urban medicine to the unlikely poetry of the ICU, Danielle Ofri probes the most fundamental aspect of medical care—how caregivers and patients connect. Listen to Danielle’s  lecture at the Miami Humanities Institute entitled, “A Singular Intimacy: Connecting the Bridge between Caregiver and Patient.” Â